Privacy Policy

UOLOC.com or UOLOC NATURALS (referred as UOLOC, Us, We, Our) is committed to protecting and safeguarding your privacy. Please read the following statement to learn about our information gathering and usage practices.

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice via your email id registered with us

By mere use of the website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree please do not use or access our Site. This Privacy Policy is incorporated into and subject to the following terms and conditions:

Personally Information (PII) And Other Information

UOLOC limits itself to collect information in order to ensure accurate service. Most of the information we collect is very basic and is needed to complete a purchase or provide a refund. Examples of customer information that may be collected by us include your name, address, telephone number, email address, descriptions of the items requested or purchased, language preference, the IP address, the browser type and version being used by you.

Credit Card, Debit Card, UPI, Net Banking or any other Banking/Payment Information

UOLOC does not collect or store any of your banking and/or payment information as it is directly transmitted through the payment gateway provider to the payment network or bank. Any information provided by you and/or collected by payment gateway provider or bank network must comply with their data privacy policy. We advice you to get familiar with data privacy policy of payment gateway and/or bank network. If you are not satisfied with their privacy policy, please do not process payment. You may opt for any other payment options to place your order successfully on UOLOC.com.

Registration

• In order to take advantage of some features of the site, you must register and create a member account. An online registration form may require you to provide information such as your name, email address, and a password.
  

• Your user account including password is a component of our security system. As such, equally, it is your responsibility to protect it. Do not share your password with any third parties. If your password has been compromised for any reason, you should change it immediately. Similarly, in case you learn that your account has been compromised for any reason, please inform us immediately. You account will be suspended for all operations/activities till the time issue is not resolved.

 Customer Experience On UOLOC.com via Technology

We use various technologies relating to your visit to our website, Internet Protocol address, browser type, browser language, the date and time of your request, etc. This enables us to enhance and customize your experience on our website. For example, we may collect the Internet Protocol (IP) address of your computer or device to know about your geographic location for statistical purposes. In some instances, we may use these technologies in combination with the personally identifiable information you provide on the website. These technologies may provide a variety of information such as whether you have visited UOLOC.com before. They also may enable you to save your preferences. 

Cookies

We use data collection devices such as “cookies” on the website. “Cookies” are small files placed on your hard drive that assist us in providing our services. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the website. You are always free to clean / delete cookies and cache content from your computer (laptop) or mobile devices as per your discretion.

Use Of Your Personal Information, Demographic And Profile Data

We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

How The Personal Information Is Used

• Communications to Serve You: If you have chosen to provide us with your contact information including but not limited to email address, mobile/landline phone number, we may provide you with service related announcements by any means, including email, text messages/SMS, phone call, letters and concerning the website or contact you regarding your customer service requests or questions and promotional or any other marketing events. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service.  If at any time you decide that you would not like to receive these emails, you may select the ‘Unsubscribe’ link on the email. You can also contact us and opt to unsubscribe.
  

• Customized Service: We may use your personal information you have chosen to give us to provide you with customized service and use of our website. For example, we may suggest products that would be of particular interest to you. Such customized information may be conveyed to you by way of emails or text messages/SMS or phone calls.

• Special Events, Questionnaires and Surveys: On occasion, UOLOC may sponsor special events (such as contests, promotions or other offerings), questionnaires and surveys. There may be specific rules applicable to these promotions that explain how any personal information you provide will be processed. We strongly suggest you review any applicable rules before participating. To the extent any special event, questionnaire or survey is not subject to specific rules, the processing of personal information is governed by this Privacy Policy and the purposes it sets forth.

External Links

Occasionally, we may make available a link to a third party web site. These links will let you leave the portal. The linked sites are not under our control and we are not responsible for the privacy practices or the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. We provide the links to you only as a convenience. We do not endorse the site or its use or contents. You are advice to make your best judgement before clicking or pursuing any such link or subsequent activities. Please note that once you leave our portal, we don't have any control on activities or subsequent engagements between you and the third parties.

Sharing Of Personal Information

• UOLOC, our Affiliates or any third parties engaged on our platform, who may receive your personal information in accordance with this Privacy Policy and the databases in which your personal information is stored are required to honour the privacy representations made in this Privacy Policy under applicable laws of India. In case of access or transfer of data to any other country, legal protections applicable to personal information in the concerned country shall apply
• We may retain other companies and individuals to perform functions on our behalf consistent with this Privacy Policy. Examples include web store management companies, order processing companies, courier companies, data analysis firms, customer support specialists, email vendors, web-hosting companies. Such third parties may be provided with minimal access to your personal information as needed to perform their functions only. However, they may not use such information other than on our behalf and in accordance with this Privacy Policy.
  

• We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to any court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

Security Precautions

We have put in place reasonable measures to protect the personal information contained in our databases. Measures are in place to prevent unauthorized access and maintain appropriate use and accuracy. Furthermore, data that is transmitted in association with our online store is encrypted and is secured by SSL as per international standard.

Choice/Opt-Out

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general. If at any time you decide that you would not like to receive/participate, you may contact us and opt to unsubscribe.

Our Rights

We may elect to electronically monitor areas of the portal and may disclose any content, records, or electronic communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the portal; or (iii) to protect our rights or property or the rights of the Users, Sponsors, Providers, Licensors, or Merchants.

We are not responsible for screening, policing, editing, or monitoring such Content. If notified of allegedly infringing, defamatory, damaging, illegal, or offensive content, we may investigate the allegation and determine in our sole discretion whether to remove or request the removal of such content from the portal. We may terminate your access, or suspend your access to all or part of the site/portal, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party provider, merchant, sponsor, licensor or us. Because customer service is paramount to our business, we reserve the right to refuse to sell products to you if it reasonably appears to us that you intend is to resell the products. In addition, we reserve the right to limit quantities of items purchased by each customer.

Children

UOLOC.com website is not designed for persons under the age of 18 without parental guidance and/or supervision. If you are under 18 years of age, you may browse UOLOC.com, but please do not provide your personal information to us, place any order or make any other transaction in general without supervision of an adult human being. If we become aware that we have inadvertently received personal information or order from a visitor under the age of 18 on the website, we will delete the information from our records. No such order will be processed. If any amount was paid for such order, it will be reversed. Please refer Delivery Information for Cancellation, Return and Refund policy. 

Your Consent

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

We welcome your feedback. If you have questions or comments about our privacy policies, feel free to drop us a message by writing to us. We can be reached out at:

E-mail: contactus@uoloc.com

Call: +91 9560398451